Service — AI voicebots
Voicebots that treat every caller well
An AI voicebot is a phone assistant that holds conversations with a natural voice: answering questions, booking appointments, taking down details and transferring calls when needed. Van Borg builds voicebots that are available 24/7 and connected directly to your calendar, CRM and planning — no missed call ever again.
What you get
Natural conversations
A voice and conversational style that fits your brand, handling interruptions, accents and everyday speech.
Calendar and CRM integration
The bot genuinely books appointments, looks up customer records and files call notes where your team expects them.
Smart call transfer
Urgent or complex calls are transferred warm to the right colleague, with a summary of what's been discussed.
Reporting on every call
Transcripts, call reasons and trends in one overview — so you know why people call and what it returns.
Where it pays off immediately
Outside opening hours
Evenings, weekends, holidays: every call answered, every booking opportunity captured.
Peak moments
Ten callers at once? The voicebot absorbs the overflow so nobody hears a busy tone.
Appointment management
Booking, rescheduling and confirming appointments, straight into your calendar system.
First-line questions
Opening hours, prices, status updates: answered instantly without interrupting your team.
Frequently asked questions
Doesn't an AI voicebot sound robotic?
Modern speech models sound natural, pause realistically and handle interruptions. Callers often notice late — or never — that they're speaking with an AI. We also always introduce the bot properly, so there's no confusion.
What happens when the voicebot can't answer a question?
It transfers to a colleague or logs a callback request with a summary. You set the boundary: some clients transfer everything beyond a fixed question list, others let the bot handle nearly everything.
Does a voicebot work with my current phone number?
Yes. We connect the voicebot to your existing number via call forwarding or directly to your telephony environment. You can start small — for instance only outside opening hours — and expand when it proves itself.
Related services
Curious what this returns for your organization?
Book a free strategy call — you'll get an honest assessment of the business case either way.