AI receptionist for smaller businesses

The AI receptionist is all three surfaces in one rental: the phone is answered, the chat on your website handles questions and on WhatsApp the same agent continues, with the same knowledge base and the same calendar behind it. That is €795 setup and €495 per month. Want only one thing and you buy it separately: calls only is the Phone Agent (€595 + €349/mo), site and WhatsApp only is the ChatAgent (€295 + €179/mo), and catching missed calls only is the Voicemail Agent (€195 + €89/mo). Phone and chat bought separately cost more than the bundle, so the moment you want two of them the bundle is cheaper.

Who does the talking. With the Voicemail Agent your phone just rings; if you don't pick up, the caller gets a message and the conversation continues in WhatsApp, on their schedule, with photos if that helps. With the Phone Agent the call is answered and a conversation happens: questions about rates and service area, spotting emergencies, transferring, booking an appointment. The Voicemail Agent is the cheapest way to stop losing callers; the Phone Agent is for when you genuinely have to be reachable. They don't clash: plenty of businesses run the Phone Agent during the day and let the Voicemail Agent catch the evenings.

WhatsApp is included, both in the AI receptionist and in the ChatAgent. Same agent, same knowledge base, only a different form: on your own site it can open the calendar and accept photos, on WhatsApp it replies in text with choice buttons and sends you on with one tap to the right page. We deliberately no longer sell Instagram, Facebook Messenger, Telegram or Discord: those were five channels with five sets of limitations, and the enquiries came through the site, the phone and WhatsApp anyway.

Dutch voice AI matured in 2026: under 5% word errors and response times below 600 milliseconds. The voice is natural and conversations flow. What callers mostly notice is that they don't hit voicemail but get helped immediately. That's what sticks. On first contact the agent always says it is AI, because that has been a legal requirement since August 2026.

Emergency triage is built in as standard. A leak, a breakdown, a patient who has to be seen today: the agent transfers straight to whoever is on duty and sends a WhatsApp summary along. Non-urgent calls get scheduled properly. You define the rules upfront: what counts as urgent, who's on call, and when.

Your choice. Most businesses start with 'overflow': the agent answers when nobody picks up within a few seconds, and outside working hours. If you like it, you can have it answer everything so your team works uninterrupted.

Yes. The chat is placed on any existing website with one small script: WordPress, Wix, custom, doesn't matter. So you don't need to buy a new site. Your own site is the richest place though: only there can the agent open the calendar, show the price calculator and accept photos.

Then it hands the conversation to you instead of guessing. The agent answers from your own knowledge base rather than from what a language model thinks it knows, which is called RAG. If it cannot find something, or the question is about a price that isn't fixed, it says so honestly, puts the contact in your hands and you get the transcript. Every month we review which questions went wrong and top the knowledge base up.